Get answers to regularly asked questions about the events venue at Olympia.
Frequently asked questions
Please check the event page ahead of your visit to see the specific opening times. Some shows will have allotted entry times so please check your ticket for details. Please buy your ticket in advance to ensure you have an enjoyable visit.
We have a dedicated train station next to the venue, Kensington (Olympia), and we are walking distance from West Kensington and Barons Court underground stations. Take a few moments to plan your journey.
During events held at Olympia, there will be a cloakroom to keep your items safe.
For many events we carry out bag searches with along with other safety procedures to keep you and our staff safe. We advise you not to bring a bag where possible to ensure your entry into the venue is as quick and easy as possible. Find out more about our 24hr security measures.
The venue has 24h security measures to keep everyone safe and these include checking for prohibited items. See the list of prohibited items.
It's very unusual for there to be a security incident. However, in case there is one, stay calm and follow the instructions of highly trained staff at the venue.
The cost of parking varies depending on how long you are staying for. You need to pre-book parking and we recommend you do this more than 24 hours in advance to ensure availability.
Yes, we do have spaces for lorries of up to 7.5 tonnes and vans, although they are limited so you need to pre-book your slot to guarantee your space.
Exhibitors and contractors need to book deliveries and logistics in advance with Voyage Control and passes will be checked.
Unfortunately, we don’t offer coach parking at the venue. The nearest coach parking facility is Wembley.
You can make an enquiry through our venue enquiry form. Our team will respond to you as quickly as possible.
You will need to contact the specific show organiser directly regards exhibiting. You can find their contact details on the individual event page in the What's on section. You can also find exhibiting information on the Exhibiting FAQ page.
Please make sure you buy a ticket before you turn up to Olympia as most shows don’t sell tickets or allow access to walk-up visitors. Please check the What’s on section of our website for the latest event information and how to buy tickets or register.
There are plenty of options available inside the venue and in the surrounding area. Check out our food and drink guide.
Office operating hours are 09:00-17:30 Monday - Friday.
There are a number of cashpoints (ATMs) near Olympia. View map. Most payments at the venue can be made on card, depending on your event.
Olympia is the new name for what was known as Olympia London - an historic venue in the heart of London. The venue is part of a wider visitor destination opening late 2025.
The venue is made up of 3 large venue spaces that may be used seperately, or all joined together: