Event Manager


DESCRIPTION:

Olympia is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance International. Work is currently underway to transform the wider estate into a cultural hub. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/

Olympia is part of ASM Global, which is the world’s leading venue management company and producer of live event experiences. With over 350+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centres and theatres, including entertainment districts and mixed-use developments.
 

JOB PURPOSE

The primary purpose of this role is to deliver exceptional event management services by acting as the main point of contact for customers, ensuring a seamless journey from initial negotiation to event completion. Collaborating closely with the sales account manager, you will liaise with the Sales Department to align customer expectations and address any feedback for future improvements. You will oversee all aspects of event planning and execution, including ensuring compliance with contracts, venue licensing conditions, and catering strategies. Key responsibilities include; managing event budgets, coordinating with internal teams and service partners, and maintaining detailed records to ensure each event is delivered to the highest standard while maximising additional sales opportunities.

Beyond day-to-day event management, this role involves contributing to the continuous improvement of venue facilities and services by monitoring customer feedback and logging service requirements. You will actively participate in venue enhancement projects, support colleagues on events, and gather business intelligence by visiting other venues and events. Acting as Duty Manager when required, you will ensure smooth operations and handle any incidents that arise. You will work with the F&B team throughout the event to maximise opportunities for the venue caterers and ensure compliance with the venue’s catering strategy.

Additionally, the role includes upholding company procedures and policies, supporting the organisation's sustainability programme, ‘The Grand Plan’ and fostering strong relationships with both internal teams and external stakeholders to enhance the venue’s overall offer to customers.


PERSON SPECIFICATION
  • Event management experience, or a degree (or equivalent) in Event Management
  • Exhibition industry knowledge and experience desirable
  • Health & safety awareness (NEBOSH certificate desirable)
  • Knowledge of licensing legislation
  • Understanding of and empathy with the needs of event organisers
  • Administrative accuracy and attention to detail
  • Computer literacy
  • Communication skills
  • Organised with good time management
  • Presentation skills
  • Ability to work under pressure

SUSTAINABILITY RESPONSIBILITIES
  • Continuously improve your knowledge of Olympia Events’ sustainability programme - the ‘Grand Plan’. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives
  • Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change

 

HOW TO APPLY

Please send your CV and a cover letter detailing how you meet the criteria outlined in the job description to HR@olympia.london.

The closing date is 19th March 2025.



Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business.

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.